For the purposes of this website, Brown Property Group includes Greenridge Properties Pty Ltd ACN 129 431 170, its related companies and trusts.
Collection, maintenance and disclosure of certain personal information is governed by the Privacy Act 1998, Corporations Act 2001 and other legislation. This policy explains how Brown Property Group approaches the collection, storage, maintenance and use of personal information.
Brown Property Group operates the following businesses:
Brown Property Group collects personal information in order to operate the above businesses. The types of personal information collected by Brown Property Group will depend on the particular business you engage with or service you use or request. Information to be collected from Brown Property Group customers is:
Personal information may be collected by Brown Property Group in various ways. It may be collected:
Brown Property Group advises that it also utilises third parties for marketing and digital marketing services and from time to time Brown Property Group may employ third parties to monitor the use of the website and effectiveness of promotions and advertising and also to enable us to improve our service to you. The information collected by these third parties does not identify individuals (save for any information a “cookie” may contain that you supply) and is anonymous.
The primary purposes of collection of personal information is for entry into a property transaction, to provide you an appropriate service or engage with you for the provision of a service, for communication with our customers or for obtaining feedback for improving our businesses or services.
Brown Property Group uses the personal information collected for:
Brown Property Group endeavours to only use and disclose your information in limited circumstances. Brown Property Group is authorised by you to disclose your personal information to the following third parties:
Brown Property Group makes every effort to ensure your privacy and personal information is protected from unauthorised access, modification, unauthorised disclosure or loss as required by law. We employ a range of processes and devices to protect the security and confidentiality of your personal information. The only employees who have access to your personal information are those that require that access for the proper purposes of carrying out their employee tasks. Brown Property Group does not sell your personal information to any third party marketing or telemarketing agency.
Brown Property Group has appointed a Privacy Officer who you may contact to:
The procedure for how any particular request will be handled will be dependent upon the nature of the request made and will be advised to you at the time the request is made. All requests for access to personal information are required to be made in writing. You may direct your request for access to your personal information to the Privacy Officer:
Should you wish to make a complaint, we request that you do so in writing, however you may also call the Privacy Officer on 03 9230 2900.
Prior to providing you with details of any of your personal information that we may hold, Brown Property Group may require you to provide to our satisfaction sufficient evidence of your identity and to complete a Request for Access form. Depending on the nature of your request, Brown Property Group may charge a fee for access to your personal information. Particulars of any fees will be provided to you at the time of making the request.
Brown Property Group is authorised to de-identify or delete any personal information that is no longer required by Brown Property Group or is no longer required to be held for any legal requirement.
Brown Property Group reserves its rights to modify or amend this Privacy Statement at any time. Any changes to the Privacy Statement will be available on Brown Property Group’s website.